Microsoft Dynamics 365 will combine the Dynamics CRM and ERP cloud solutions from Microsoft into one single cloud service.
The new offering from Microsoft combines ERP and CRM, and is available in Europe in 2017.
What is Microsoft Dynamics 365?
Microsoft Dynamics 365 is simply an ERP and CRM cloud solution combo for the small and mid-size businesses that would usually select a Dynamics NAV ERP-solution (Navision) and integrate it to the Microsoft Dynamics CRM for sales management.
Apps for Dynamics 365
The Dynamics 365 service will include the capability of adding new purpose-built apps to manage specific business processes like, Financials, Operations, Field Service, Marketing, Sales, Customer Service and Project Service.
The apps for Microsoft Dynamics 365 have been designed to be independently deployed – and in a much easier way than how you would usually deploy an add-on from a Dynamics NAV-partner.
The apps have built-in business intelligence and workflow optimization, and it all has a simple and powerful mobile user experience with offline capabilities.
You only ever need to pay for what you need. You can start out with a simple and cheap solution, and add apps to your solution as your business grows. They are built to work together seamlessly, like you know from your mobile phone.
In his book, “The Profitable ERP Strategy”, Sune Lohse predicted that the future ERP systems will be based on standard app-functionality. This is what we see the beginning of today.
“On our smartphones, we can choose exactly the functionality we need, and with a few apps out of millions, we configure our smartphones to deliver exactly what we need – and often with very deep functionality of the individual apps. This is how ERP systems should work,” said Sune Lohse.
Microsoft has also introduced the Microsoft AppSource, which is already available. It is the place for finding and trying out line-of-business apps for Dynamics 365, from both Microsoft and the partners.
From the beginning (July 2016), the AppSource has more than 200 software-as-a-service apps, add-ins and content packs available.
Start with what you need
Ready for growth
Office 365 and Dynamics 365
The Microsoft Dynamics 365 comes with a native integration with Office 365. It connects the structures workflow of the business apps in Dynamics 365 with the unstructured collaboration features of Microsoft Office 365.
A common example is a sales rep that receives an email. He can respond to the email directly in Office, sending a quote that is created based on data from the Sales and Finance apps, and is stored in the right app with the correct pricing and discounting and everything. And he never has to leave Outlook.
Dynamics 365 and Office 365 share a common data model to make data management and integration as simple as possible. Developers can easily compose new apps or extend existing ones, using PowerApps, Power BI and Microsoft Flow.
Business Intelligence built in
Microsoft will also embed Dynamics 365 natively with the Power BI business intelligence solution. This provides analytics and insights built into the Microsoft Dynamics 365 apps.
Evolvement of Dynamics NAV
For the Microsoft Dynamics NAV community, this is a natural evolvement of Microsoft effort of bringing the Navision-solution to the cloud. We at Abakion and Supply Chain Box have been working of this for a long time under the Microsoft code-name “Project Madeira”, and the Supply Chain Box is already available on Microsofts managed services.
What is Project Madeira?
“Project Madeira” is Microsofts code-name for the new cloud solution based on Microsoft Dynamics NAV inside Office 365, which is hosted by Microsoft. Originally, the Project Madeira was simply the code-name for the next version of Microsoft Dynamics NAV, but now it has evolved into a release of its own name.
This is the next step of Microsofts cloud-first plan to put all applications into the cloud on Azure and embedded into Office 365.
With the Dynamics NAV 2015 and 2016 releases, connection between on-premise ERP and Azure Active Directory and Office 365 became available, but with the Dynamics 365, Microsoft is now hosting all of the solutions themselves.